Listening, support and referral
Provincial Helpline for Victims of Sexual Assault*
*soon to be renamed Sexual Violence Helpline. More news to come.
The Provincial Helpline for Victims of Sexual Assault is a listening and referral service for anyone affected by sexual violence.
Services are confidential, free of charge, and offered in French and English.
When can you call?
You can call the Provincial Helpline at any time: 24 hours a day, seven days a week. When you need help, we’ll be there.
Who can call?
If you have been the victim of sexual violence or want to help someone who has, we at the Provincial Helpline are here for you. We are ready to listen to people of all ages (from children to seniors), whether the sexual violence they experienced happened yesterday or a long time ago.
Regardless of your sexual identity, gender or cultural identity or the form or context of the violence you experienced, we will listen and suggest appropriate resources that can help you. Our counsellors provide support not only for victims, but for their loved ones and people who work with sexual violence victims as well.
How does it work?
After you call 1-888-933-9007, a counsellor will answer, saying “Ligne-ressource, comment puis-je vous aider? How may I help you?” Calling the Provincial Helpline will bring you to a safe, anonymous and confidential space where no one will judge you.
Everyone is welcomed, believed and supported. Their choices are respected. People are provided with information based on the needs identified during the call, regardless of the form of sexual violence experienced: assault, exploitation, harassment, cyberviolence, etc.
Who answers the calls?
Telephone counsellors who have been specially trained in helping victims of sexual violence are ready to listen without judgement in order to fully understand your needs. Our counsellors come from different backgrounds (criminology, social work, etc.), and their extensive knowledge of the many resources included in the Helpline directory is constantly updated.
The Provincial Helpline for Victims of Sexual Assault is managed by the Montreal Sexual Assault Centre and funded by the Ministère de la Justice du Québec.
You will be heard, believed and supported. Your choices will be respected.